Monetree Privacy Policy

Policy last updated: 9th July 2020

Monetree is a web platform that allows creators to accept support from their audience and share access to their exclusive content.

It is Monetree's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Monetree collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Monetree's purpose in collecting non-personally identifying information is to better understand how Monetree's visitors use its website. From time to time, Monetree may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Monetree also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on member posts. Monetree only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Monetree's websites choose to interact with Monetree in ways that require Monetree to gather personally-identifying information. The amount and type of information that Monetree gathers depends on the nature of the interaction.

For those who sign up for a profile at we might collect the following information:

  • Contact information such as name and email address either entered directly or transmitted via a social sign up facility such as ‘sign up with Google’ or ‘sign up with Facebook’,
  • Information you include in your Monetree profile and any updates you make to your profile including but not limited to text updates, images, hashtags and links to third party websites, social media platforms or content,
  • Information you enter to send or receive payments such as Stripe token,
  • Details of transactions you carry out through our site,
  • Details of your visits to our site and the resources you use,
  • Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration,
  • The referring url (where a visitor to a page came from).
  • Marketing preferences information which can be managed at notification settings,
  • Other personal information you choose to disclose to us for any reason.

Under GDPR we will ensure that any personally identifiable information is processed lawfully, fairly, and transparently without adversely affecting your rights.


Monetree is not a payment processor, Monetree facilitates payments between users of the platform via third party payment providers such as Stripe . We recommend you read the privacy policies of these two providers before using our platform:


To make a payment to a creator on Monetree, you have to provide our payment processor (Stripe) with your payment information. They provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your credit card. If you provide them with a name and email address then they also provide us with that information.

We collect and process information about the creators you support, the level at which you support them and how often you support them.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Monetree and does not cover the use of cookies by any advertisers.

Links To External Sites

Creator profiles on Monetree may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

Monetree discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Monetree's behalf or to provide services available at Monetree's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Monetree's website, you consent to the transfer of such information to them. Monetree will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Monetree discloses potentially personally-identifying and personally-identifying information only in response to a court order or other governmental request, or when Monetree believes in good faith that disclosure is reasonably necessary to protect the property or rights of Monetree, third parties or the public at large.

If you are a registered user of and have supplied your email address, Monetree may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Monetree and our platform. If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Monetree takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Monetree may collect statistics about the behavior of visitors to its website. Monetree may display this information publicly or provide it to others. However, Monetree does not disclose your personally-identifying information.


To enrich and perfect your online experience, Monetree uses "Cookies", similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer. All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Monetree uses cookies to help Monetree identify and track visitors, their usage of, and their website access preferences. Monetree visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Monetree's websites, with the drawback that certain features of Monetree's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Monetree's use of cookies.

International Users

Monetree is based in the United Kingdom. If you are accessing our Services from other regions with laws governing data collection and use, please note that your Personal Data will be transmitted to our servers in the United Kingdom. The United Kingdom may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located.

By providing your information to Monetree you agree to the transfer of your information to the United Kingdom and processing globally in accordance with this Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, Monetree may change its Privacy Policy from time to time, and this is Monetree's sole discretion. Monetree encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Who We Are

Our site address is

If you need to contact us about anything related to this Privacy Policy please contact us at [email protected].